Terms of Use
Welcome to DrenchedDog.com (“Website”). By accessing or using our Website, you agree to comply with the following terms and conditions (“Terms of Use”). Please read them carefully before using this Website. If you do not agree with these Terms of Use, you may not use the Website.
1. Ownership and Operation
DrenchedDog.com is operated by Drenched Dog LLC, a company based in Newark, Delaware.
2. Use of the Website
You agree to use the Website in compliance with all applicable laws and regulations. You are prohibited from using the Website in any way that may damage or disrupt its functionality or interfere with other users’ access to the Website.
3. Intellectual Property
All content on this Website, including but not limited to text, images, logos, and product descriptions, is the property of Drenched Dog LLC or its content providers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content on this Website is strictly prohibited.
4. User Accounts
To purchase products from the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.
5. Product Descriptions and Pricing
We strive to ensure that all product descriptions and pricing on the Website are accurate and up to date. However, errors may occur. Drenched Dog LLC reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.
6. Payments and Orders
All payments made on the Website are secure and processed by third-party payment gateways. By placing an order, you agree to provide accurate and complete payment information. Drenched Dog LLC reserves the right to cancel or refuse any order at our sole discretion.
7. Shipping and Delivery
We strive to ship all orders promptly. Delivery times may vary depending on the shipping method and destination. Shipping costs are calculated at checkout. Drenched Dog LLC is not responsible for delays caused by third-party shipping carriers.
8. Returns and Refunds: The Tail-Wagging Money-Back Guarantee
At Drenched Dog, we stand behind the quality of our products. That’s why we offer our 30-Day Tail-Wagging Money-Back Guarantee on all purchases. If you are not completely satisfied with your purchase, you may return the product within 30 days of purchase for a full refund, subject to the following conditions:
- Returns must be initiated within 30 days of purchase.
- The product must be returned in its original condition, with minimal signs of use.
- Customers are responsible for return shipping costs unless the product is defective.
- Refunds will be processed within 5-7 business days after receiving the returned product.
Please refer to our Returns Policy for detailed instructions on how to initiate a return.
9. Limitation of Liability
Drenched Dog LLC is not liable for any damages arising from the use of the Website or the inability to use the Website. To the extent permitted by law, Drenched Dog LLC will not be held responsible for any indirect, incidental, or consequential damages related to the purchase or use of any products sold on this Website.
10. Changes to Terms of Use
Drenched Dog LLC reserves the right to modify or update these Terms of Use at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of revised Terms of Use constitutes your acceptance of the changes.
11. Governing Law
These Terms of Use are governed by the laws of the state of Delaware, USA. Any disputes arising from the use of the Website or the purchase of products from Drenched Dog LLC shall be subject to the exclusive jurisdiction of the courts in Delaware.
12. Contact Information
If you have any questions or concerns regarding these Terms of Use, please contact us at:
Drenched Dog LLC
Newark, Delaware, USA
Email: tailwagging@drencheddog.com